Privacy policy
Last updated: July 11, 2026
1. Data Controller
InfoTech Solutions operates this online store and website. We are responsible for processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
Company: InfoTech Solutions
Address: ul. Romualda Traugutta 29/2, 58-371 Boguszów-Gorce, Poland
Email: support@infotechs.pl
Phone: +48 735 188 242
2. Personal Information We Collect
When you use our website, create an account, place an order, or contact us, we may collect the following information:
• Name and surname
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction information
• Order history and purchased products
• Customer communication history
• IP address, browser information, and device information
• Website usage data collected through cookies and similar technologies
3. How We Use Your Personal Information
We use your personal information for the following purposes:
• Processing and fulfilling orders
• Managing payments and deliveries
• providing customer support
• Handling returns, complaints, and warranty claims
• Sending order confirmations and service notifications
• Improving our website and customer experience
• Preventing fraud and maintaining website security
• Sending marketing communications where you have provided consent
4. Legal Basis for Processing Data
We process personal data based on:
• Performance of a contract – to process and deliver your orders
• Legal obligations – for accounting, tax, and legal requirements
• Legitimate interests – to improve services, protect our business, and prevent fraud
• Consent – for marketing communications and optional cookies
You may withdraw your consent at any time.
5. Sharing Personal Information
We may share your personal information with trusted third parties required to operate our store, including:
• Shopify (our e-commerce platform)
• Payment providers
• Courier and delivery companies
• Accounting service providers
• IT service providers
• Applications and integrations used to manage our store
These companies process personal data only to provide their services and are required to protect your information.
6. Shopify Platform
Our store is hosted by Shopify. Shopify processes certain information to provide secure hosting, payment services, analytics, and other e-commerce features.
For more information about Shopify's privacy practices, please visit Shopify's Privacy Policy.
7. Cookies
Our website uses cookies to provide essential store functionality, improve user experience, analyze website traffic, and support marketing activities.
Cookies may be used for:
• Shopping cart functionality
• Account management
• Website analytics
• Security purposes
• Marketing and advertising (where consent is provided)
You can manage cookie preferences through your browser settings or our cookie consent tool.
8. Your GDPR Rights
Under GDPR, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data where legally permitted
• Restrict processing of your data
• Object to certain processing activities
• Request data portability
• Withdraw consent
To exercise your rights, please contact us:
Email: support@infotechs.pl
9. Data Retention
We keep personal information only for as long as necessary to provide services and comply with legal obligations.
Order and invoice information is stored according to Polish accounting and tax regulations.
10. Data Security
We use appropriate technical and organizational measures to protect personal information. However, no online transmission or storage system can guarantee complete security.
11. Complaints
If you believe your personal data is processed unlawfully, you have the right to submit a complaint to:
Urząd Ochrony Danych Osobowych (UODO)
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
InfoTech Solutions
Address:
ul. Romualda Traugutta 29/2
58-371 Boguszów-Gorce
Poland
Email: support@infotechs.pl
Email: info@infotechs.pl
Phone: +48 735 188 242